End-to-end

API and webhooks: let your business platform run independently

APIs and webhooks connect the MenuAI business platform to any external software your venue uses. If you have your own CRM, custom analytics, inventory software or an external delivery service, you no longer need to copy figures by hand or reconcile reports at the end of a shift.

As soon as a guest places an order, pays a bill or leaves feedback, the system instantly sends the data to your business applications. You get full business visibility, accurate inventory records and end-to-end analytics without extra staff or the risk of human error.

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Key capabilities:

• Instant event notifications with webhooks: Receive new order, cancellation and payment data as events happen, in your work chat, CRM or courier app
• End-to-end analytics and reporting: Export accurate sales, average order value, dining room occupancy and popular dish data to your own analytics systems for deeper analysis.
• Logistics and kitchen workflow automation: Automatically send delivery addresses to external courier services or trigger reward programs in your CRM as soon as a payment is made.
• Maximum data protection: Your sales and customer database information is securely isolated and transferred according to the strictest security standards.

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How to connect your systems

Step by step:

• Get API access: Open ‘API and webhooks’ in your venue’s admin panel and generate access keys.
• Set up event notifications: Choose the events your external software should be notified about: a new bill, a dish status change or a waiter call.
• Connect your tools: Give the access keys to your IT specialist or connect MenuAI to your CRM or management system.
• Test data transfer: Place a test order and check that the data appears instantly in your business system.
• Start automation: The MenuAI business platform works together with your software, eliminating repetitive manual tasks.

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Need help with setup?

Our team is always here. If you need a custom data transfer setup or documentation for your IT specialist, we provide full support.